Gangsta Casino Privacy Policy
At Gangsta Casino, we are fully committed to protecting your personal data and ensuring your privacy is respected at every step of your journey with us. This Privacy Policy explains how we collect, use, store, and share your information when you access our platform at gangsta.casino. By using our services, you acknowledge that you have read and understood the practices described in this document. We encourage you to review this policy carefully and contact us if you have any questions.
Who We Are
At Gangsta Casino, we operate under a company registered in Cyprus (Avlonos 1, Maria House, Nicosia), with gambling services provided through our parent company registered in Curaçao (Dr. M.J. Hugenholtzweg 25 Unit 11). We hold a valid Curaçao eGaming License issued by the Gaming Control Board (GCB), ensuring that our operations meet international standards for fair and secure gaming. As a data controller, we are responsible for the personal information you share with us.
Information We Collect
When you register and use our platform at Gangsta Casino, we may collect a variety of personal data to provide you with a safe, compliant, and enjoyable gaming experience. Here at Gangsta Casino, we gather the following categories of information:
- Identity Data: Full name, date of birth, gender, and nationality
- Contact Data: Email address, phone number, and residential address
- Financial Data: Payment method details, transaction history, deposit and withdrawal records
- Account Data: Username, password, gaming preferences, and loyalty program status
- Technical Data: IP address, browser type, device information, and session data
- KYC Documentation: Government-issued ID, proof of address, and source of funds documents
- Communication Data: Records of your interactions with our customer support team via live chat, email, or phone
How We Use Your Information
Our Gangsta Casino team uses your personal data for specific, lawful purposes. We never sell your data to third parties for marketing purposes. At Gangsta Casino, we process your information to:
- Create and manage your player account
- Verify your identity and comply with KYC/AML regulatory requirements
- Process your deposits and withdrawals across supported payment methods
- Administer bonuses, free spins, and promotional offers including no deposit bonuses and promo codes
- Provide customer support through our 24/7 live chat, email, and phone channels
- Monitor and detect fraudulent or suspicious activity on our platform
- Improve our services, website functionality, and gaming experience
- Send you relevant communications, including promotional emails where you have opted in
- Comply with applicable laws and our licensing obligations under the Curaçao eGaming License
Legal Basis for Processing
We process your personal data based on the following legal grounds. Our Gangsta Casino operations rely on contract performance — we need your data to fulfill the services you've signed up for. We also process data based on our legal obligations, particularly for responsible gambling compliance and anti-money laundering requirements. Where applicable, we rely on your explicit consent, for example when you opt into marketing communications. Finally, we may process data based on our legitimate interests, such as improving platform security and preventing fraud.
Cookies and Tracking Technologies
At Gangsta Casino, we use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and deliver relevant content. Our Gangsta Casino platform uses the following types of cookies:
- Essential Cookies: Necessary for the basic functioning of our website and your account session
- Analytical Cookies: Help us understand how players interact with our platform so we can improve it
- Preference Cookies: Remember your settings and language preferences
- Marketing Cookies: Used to deliver relevant promotional content based on your activity
You can control cookie settings through your browser at any time. However, disabling certain cookies may affect the functionality of our services.
Data Sharing and Third Parties
We at Gangsta Casino do not sell or rent your personal data to third parties. However, we may share your information with trusted partners and service providers in limited circumstances:
- Payment Processors: To facilitate transactions via Visa, Mastercard, MiFinity, SticPay, eZeeWallet, Jetonbank, and cryptocurrency networks including BTC, ETH, USDT, and others
- Game Providers: Including Pragmatic Play, Evolution, NetEnt, Play'n GO, and other licensed suppliers, to deliver seamless gameplay
- KYC and Compliance Partners: To verify your identity and comply with regulatory requirements
- Analytics Providers: To help us analyze platform performance and user behavior
- Regulatory Authorities: Where required by law or by our Curaçao eGaming License obligations
All third parties we engage with are required to handle your data securely and in accordance with applicable privacy laws.
Data Retention
Our Gangsta Casino platform retains your personal data for as long as your account remains active and for as long as required by applicable law. In most cases, we retain financial and identity records for a minimum of five years following account closure to comply with anti-money laundering regulations. After this period, we securely delete or anonymize your data.
Your Rights
At Gangsta Casino, we respect your rights under applicable data protection legislation. Depending on your jurisdiction, you may be entitled to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your data where it is no longer needed
- Object to or restrict the processing of your data
- Request data portability in a machine-readable format
- Withdraw your consent at any time, where processing is based on consent
To exercise any of these rights, please contact our dedicated privacy team at support@gangsta.casino or for KYC-related matters at kyc@gangsta.casino. We will respond to your request within the timeframe required by law.
Security Measures
We take the security of your personal data seriously. Our Gangsta Casino platform employs industry-standard encryption, secure server infrastructure, and strict internal access controls to protect your information against unauthorized access, loss, or misuse. We regularly review and update our security practices to ensure ongoing protection.
Responsible Gambling and Data
At Gangsta Casino, we process certain data specifically to support our responsible gambling commitments. This includes monitoring gameplay patterns, enforcing self-exclusion requests, and implementing deposit limits. We use this information solely to protect our players and fulfill our obligations under our gaming license.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will notify you via email or a prominent notice on our platform. Your continued use of our Gangsta Casino services following such changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please do not hesitate to reach out to us. Our Gangsta Casino support team is available 24/7 through live chat on our website, by email at support@gangsta.casino, or by phone at +357 99137207. We are here to help and take all privacy inquiries seriously.
Content updated: July 14, 2026